Terms and Conditions
Please read them carefully. They do not affect your statutory rights.
Payment and/or your signature represent your acceptance of these terms and conditions.
Following receipt of your booking form and/or payment, Keep Active (NE) CIC will send you a confirmation email. Keep Active (NE) CIC requires your email address in order to be able to confirm your booking.
Any bookings made by credit card will be subject to a 2.5% transaction fee.
Cancellation are subject to the following charges:
4 weeks prior to a camp – 100% refund
2 weeks prior to a camp – 50% refund
1 week prior to a camp – 25% refund
Less than 1 week prior to a camp – no refund.
Unforeseen circumstances will be taken into account.
For every 15 minutes a child is uncollected after their allocated collection time a £5 charge will be incurred.
Keep Active (NE) CIC nor any of its staff, sponsors, nor persons involved with the organisation of the event accepts liability for any losses or damage to personal belongings.
Keep Active (NE) CIC reserves the right to amend any programme or event due to adverse weather conditions, low attendance or other unforeseen circumstances.
If a parent or guardian would like to make a complaint to Keep Active (NE) CIC then speak to the Camp Manager who will try to sort out the problem. Alternatively contact the office by phone, email or any other means. The Keep Active (NE) CIC complaints procedure is available on request.
Keep Active (NE) CIC reserve the right to cancel programmes and events due to low registration numbers, adverse weather conditions or any other unforeseen circumstances. Keep Active (NE) CIC will offer alternative arrangements that will include an alternative programme, event, venue or full refund should any of the circumstances change.
For ‘on the day’ payments we only accept payments which are made by cash or debit/credit card. We do not accept payment by personal cheque. We apologise for any inconvenience that this causes.
Pre-booking prices are valid until 11am on the Friday in the week prior to an Keep Active programme or event. After this time prices will be based on the ‘pay on the day’ price as indicated on the website and promotional materials.
For pre-booked places all payment must be made at the time of booking. A booking without payment prior to an Keep Active programme or event will not be valid.
Although ‘ Keep Active (NE) CIC ‘ will take every reasonable step to avoid injuries being suffered by participants, there is an inherent risk of injury in our Keep Active programmes and events. By making payment and/or signing the booking form, you confirm that you are the parent or guardian of the child listed above and have custody and control of him/ her and you confirm that:
You have read and accept all of our terms and conditions.
You irrevocably consent to:
- Your child’s participation in their Keep Active programme and/or event.
- Your child being photographed whilst at the Keep Active programme or event, and photographic material can be used in future promotions produced by ‘ Keep Active (NE) CIC ’.
- Data relating to your child collected by ‘ Keep Active (NE) CIC ‘ being used for the purposes of associated marketing and promotion for future Keep Active programmes and events only.
- You accept that there is an inherent risk of injury in our programmes and events.
- You accept that we will only administer prescribed drugs, e.g. antibiotics or inhaler, to your child during the camp with your verbal and written consent at the start of the programme and/or event.
- You consent that we may call upon emergency medical advice for your child if an incident requires it.
- You accept that you must inform us on the application form if your child suffers from any registered disability, have special needs, food allergies or any other medical conditions.
My child is in good health and I consider him/her capable of taking part in the programme. I have completed the medical details and consent that in the event of any illness/accident that any necessary treatment can be administered to my child. In all cases Keep Active staff will always make every reasonable effort to contact parents in an emergency. Undertaking this is understood that Keep Active (NE) CIC can not be liable for any personal loss or injury with the above named applicant may sustain while attending and Keep Active (NE) CIC event. It is also understood that it is the parent/guardian and young person over the age of 16s responsibility to inform Keep Active (NE) CIC of any medical condition or food allergy that could affect a child’s participation in any activity.
All data collected by Keep Active (NE) CIC is covered by the data protection act and is for the use of Keep Active (NE) CIC and its associated companies. Data will be from time to time shared with our associated companies for auditing and marketing purposes. At no time will personal information be passed to outside organisations for marketing or sales purposes.
I give my consent for my child/children’s photography/video recording to be taken and used by Keep Active (NE) CIC for public documents and publications including our website.